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The Office Manager (Business Operations) is responsible for ensuring the smooth day-to-day operations of DOHE Europe (London). This role works closely with our COO, HQ and external partners and covers general business operations, basic accounting support, HR administration, and internal systems coordination.
Job Responsibility:
Oversee daily office and business operations for DOHE Europe (London)
Act as the main point of contact for HQ and external partners
Manage relationships with external vendors, including accounting firms, payroll providers, and office/facilities suppliers
Manage office facilities across regions (access, supplies, equipment, and on-site issues)
Manage company software and system accounts (user setup, access control, and onboarding/offboarding
Administer and coordinate access to internal tools such as Wrike, Workable, Microsoft 365 and other company used systems
Coordinate software subscriptions and licenses, and support basic access-related issues in collaboration with HQ or vendors
Maintain an up-to-date record of internal tools and user access
Collect, review, and organise invoices
Prepare payment requests and track expenses
Coordinate with external accountants for month-end closing
Support HQ with invoice consolidation and monthly finance reporting
Coordinate payroll inputs (hours, changes, allowances) with finance and payroll providers
Prepare employment contracts and onboarding documentation
Maintain employee records
Track leave and attendance
Support visa-related and compliance documentation in coordination with HQ HR
Update company policies and manage employee benefits administration
Create, maintain, and improve simple operational processes, checklists, and templates
Requirements:
Experience in business operations, office management, or office admin role
Comfortable working with numbers, invoices and spreadsheets (e.g. Excel, Google Sheets)
Basic understanding of accounting and HR admin processes
Strong communication skills and able to work with international teams and external partners
Proactive, organised, and able to work independently in a fast-changing environment