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Office Manager

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Office Angels

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Location:
United Kingdom, Wellingborough

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

40000.00 - 50000.00 GBP / Year

Job Description:

Our client is a respected provider of security, CCTV, access control and automation systems for education, local authorities and commercial clients across Northamptonshire and surrounding regions. We are seeking a capable, experienced Office Manager to fully manage and oversee the office operations, systems and team. This is a management role where you will lead a team of 8 office staff, ensuring that day-to-day activities, supplier contracts, fleet, and compliance paperwork are handled properly, efficiently, and to the highest standard.

Job Responsibility:

  • Lead, supervise and develop a team of 8 office staff
  • Manage workloads, set clear priorities, and address performance or training needs
  • Oversee Installer Pro, our CRM to ensure accurate data input, reporting, and usage across the business
  • Oversee day-to-day office functions including contracts administration, fleet paperwork, insurance renewals, scheduling support and stock oversight
  • Ensure supplier orders, deliveries, and basic finance processes (POs, invoices) are handled correctly
  • Maintain orderly systems for documentation and record-keeping across all operational areas
  • Drive a culture of professional, prompt and detailed customer service, internally and externally
  • Be rigorous about accuracy and presentation in client-facing documents and communications
  • Take ownership of company and client KPIs, tracking and reporting clearly so we consistently meet or exceed targets
  • Oversee the collation and organisation of all records needed to maintain our NSI Gold status, ISO certification and other industry standards

Requirements:

  • Minimum 5 years' experience in an Office Manager role
  • Demonstrable experience managing people, systems and operational processes
  • Clear understanding of the importance of up-to-date, accurate records
  • Confident using CRM systems (Installer Pro or similar) and standard MS Office tools
  • Meticulous approach to detail, process, and customer service
  • Able to prioritise, delegate and keep multiple work streams on track under pressure
  • Professional communicator who can build positive working relationships
  • Proactive mindset with a strong sense of responsibility for high standards

Nice to have:

Experience in a technical, construction or security-related business

Additional Information:

Job Posted:
July 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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