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We are looking for a well-established Office Manager who will oversee the smooth and efficient running of the office, ensuring all administrative, financial, and operational processes support field operations and management. The ideal candidate will have prior experience in a drainage, construction, engineering, or facilities management environment, understanding the pace, compliance needs, and technical aspects of the industry. The role is a supervisory role overseeing the engineering team and the day to day running of a very busy drainage business. You will be the ‘go to’ person for internal and external stakeholders including Engineers, office employees, senior management and the Metro Rod support centre. The role requires someone with proven office management experience who is capable of organising and managing a very busy office.
Job Responsibility:
Day-to-day management of the office
Implement and maintain administrative systems to support site operations and project delivery
Coordinate internal communications, ensuring information flows effectively between office and site teams
Support with purchase orders, invoices, and expense reconciliation
Assist with maintaining compliance documentation for audits
Manage supplier accounts and assist with procurement of materials
Maintain company records, policies, and documentation to comply with ISO or industry standards
Provide support to team members
Liaising with Engineers
Collaborate with cross-functional teams to develop project plans and timelines
Monitor project progress and ensure adherence to deadlines
Planning and scheduling works to be completed
Processing quotations
Assisting with organising vehicle repairs and maintenance
Requirements:
Proven office management experience within a technical/similar environment
Skilled at working within a fast-paced operational environment
Multi-tasking ability
Good understanding of Health and Safety
Willingness to complete SSSTS course, and possibly SMSTS
Ability to write detailed reports and documentation
Excellent communication and interpersonal skills
Confident and positive character, able to motivate a team
Able to build lasting working relationships across the board – within the Franchise and wider business
Strong problem-solving skills
Role involves some on-call work (managing the phone some weekdays between 5 and 7pm and some weekends)
What we offer:
28 Days paid holidays
Pension
Personal development
Ongoing Health & Safety and new skills training
Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat 10% off at Pizza Hut, 10% off at Green King and many more
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