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Brownstein Group is looking for a Part Time Office Manager to join our team and help us achieve our agency goal of creating Unstoppable Brands and delighting our staff as well as our clients. In this position, you will manage the in-person experience of the Brownstein Group team by ensuring our associates, as well as the external audiences who engage with the agency at our headquarters are delivered an elevated experience that aligns with our brand promise. This role is responsible for mapping the Brownstein Group audience journey and ensuring that we achieve on the expectations of a warm, inviting and thoughtful experience at all touch points along this path.
Job Responsibility:
Being on site to greet our associates and outside clients and vendors
Responsible for greeting/waiting room approach
dining and food/beverage
amenities
public spaces
ambient sound, olfactory, tactile and visual elements
Responsible for identifying and resolving office structural/maintenance needs that require attention
Ensuring supplies, etc., are on hand and office location is set up when associates, clients, and/or vendors are on site at our Philadelphia location
Logistics management for on-site events, including client meetings, pitches and other gatherings
Creation and management of a client profile system (i.e. food allergies/preferences, birthday, BG client anniversary)
Crafting an “Agency Experience Playbook” that outlines the audience journey and provides recommendations on how to improve and institutionalize an experience that is at the same time surprising yet expected for an agency that aims to provide a “Four Seasons-level” brand experience
Responsible for booking business travel for associates
Work with CFO and HR team on various office projects
Requirements:
Ability to prioritize competing tasks
Demonstrate a friendly, approachable, and positive demeanor
Bring a warm, client-focused attitude to the team environment
Excellent organization skills and attention to detail
Ability to think on your feet
Must be on-site 3 days per week at 215 S. Broad Street
Ability to sit or stand for prolonged periods of time
This position requires time in office buildings or outdoors
What we offer:
An opportunity to collaborate and create with some of the smartest, coolest, and most interesting people in the industry
A competitive salary
Health benefits (Full-Time Associates Only)
Wellness programs
401K program (Minimum annual hours must be met for eligibility)
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