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Our client is seeking an Office Manager to oversee the daily operations of a busy technician team. This role serves as a central point of coordination between field technicians, customers, and internal leadership to ensure service requests are scheduled efficiently and office operations run smoothly. This is a great opportunity for someone who enjoys organization, communication, leadership, and problem-solving in a fast-paced environment.
Job Responsibility:
Oversee and manage daily office operations and administrative functions
Coordinate and schedule service appointments for field technicians
Communicate schedule updates, job details, and customer needs to technicians in the field
Assist with incoming calls and provide professional, responsive customer support
Track service activities and maintain accurate documentation in internal systems
Support leadership with reporting, office coordination, and operational tasks
Assist with receiving and organizing materials and supplies as needed
Help maintain an organized, efficient, and professional office environment
Collaborate with team members to improve processes and workflow
Ensure smooth communication between office staff, technicians, and management
Requirements:
Previous office management, administrative, scheduling, dispatch, or customer service experience preferred
Strong communication and interpersonal skills
Highly organized with strong attention to detail
Ability to multitask, prioritize, and manage competing responsibilities in a fast-paced environment
Comfortable working with computer systems, scheduling tools, and office software
Strong problem-solving skills and ability to work independently
Positive, team-oriented mindset with a willingness to learn and support operations
Experience supporting field service teams is helpful but not required
Nice to have:
Experience supporting field service teams
What we offer:
Medical, vision, dental, and life and disability insurance