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We are looking for a dedicated Office Manager to join our team in Rolesville, North Carolina. This contract position plays an essential role in supporting local government operations by managing administrative tasks, handling payments, and delivering exceptional customer service to the community. If you thrive in a dynamic environment and enjoy interacting with the public, this opportunity may be perfect for you.
Job Responsibility:
Process payments accurately for town services, fees, and programs
Deliver outstanding customer service by addressing inquiries and resolving concerns with care and efficiency
Direct visitors to appropriate departments based on their needs and provide accurate information
Perform administrative tasks such as organizing supplies, preparing mailings, and handling clerical duties
Keep detailed records of transactions and ensure compliance with payment procedures
Adapt quickly to new processes and workflows in a fast-paced environment
Ensure accuracy and attention to detail in all administrative and financial duties
Collaborate with team members to support the smooth operation of Town Hall
Maintain a welcoming and attentive front desk environment for visitors and staff
Assist with accounts payable and other financial-related activities as needed
Requirements:
Previous experience in customer service, cashiering, or front desk roles is preferred
Strong organizational skills and attention to detail are essential
Ability to effectively triage and escalate customer inquiries or concerns
Excellent communication skills and a detail-oriented approach
Proven ability to learn quickly and adapt to changing processes
Familiarity with office equipment and common administrative tasks
High school diploma or equivalent is required
Competence in handling cash payments and using payment systems
What we offer:
medical, vision, dental, and life and disability insurance