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Office Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Troutdale

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Charlie Gilmur with Robert Half is looking for an experienced Office Manager to oversee the administrative and operational functions of our service office in Troutdale, Oregon. This role focuses on optimizing workflows, ensuring billing accuracy, supporting payroll processes, and maintaining an exceptional customer experience. The ideal candidate will be organized, detail-oriented, and skilled in managing team performance while ensuring the efficient use of systems such as ServiceTitan.

Job Responsibility:

  • Manage and optimize ServiceTitan system settings, workflows, and permissions to ensure seamless operations
  • Oversee job costing, invoice accuracy, and periodic updates to pricebooks
  • Generate and analyze performance reports, including technician metrics and sales data, to inform decision-making
  • Supervise dispatch operations, ensure efficient scheduling, and maximize same-day service availability
  • Monitor job completion rates and proactively address callback trends
  • Review and approve invoices, ensuring accurate accounts receivable processes and timely collections
  • Reconcile financial data between ServiceTitan and QuickBooks on a monthly basis
  • Maintain purchase order systems, ensuring material purchases are accurately tied to jobs and properly costed
  • Process vendor invoices, verify documentation accuracy, and maintain organized vendor files
  • Support month-end close procedures and uphold positive relationships with vendors

Requirements:

  • Proven experience in bookkeeping and financial management, including accounts receivable and accounts payable
  • Proficiency in using QuickBooks and enterprise resource planning systems
  • Strong ability to manage workflows and optimize operational systems such as ServiceTitan
  • Exceptional organizational and detail-oriented skills
  • Experience in supervising teams and coordinating schedules
  • Ability to analyze performance data and provide actionable insights
  • Knowledge of vendor management practices, including compliance with W-9s and insurance certificates
  • Familiarity with bank reconciliations and financial reporting procedures
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
March 13, 2026

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