Office Manager Jobs

Alaska Excursions

Location:
United States, Skagway

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

30.00 USD / Hour

Save Job

Apply Position

Job Description:

Position serves both on the dock and in the office. Maintains open communication with cruise line shore excursions staff, Alaska X staff, and guests to ensure that the tours depart on time with the correct number of passengers. Manages drivers, dock, and office staff. Responsible for confirming the tour numbers on the docks, informing associated parties, and settling at the end of the day.

Job Responsibility:

Serves both on the dock and in the office
Maintains open communication with cruise line shore excursions staff, Alaska X staff, and guests
Manages drivers, dock, and office staff
Responsible for confirming tour numbers on the docks, informing associated parties, and settling at the end of the day
Ensures guests experience the “E.X.C.U.R.S.I.O.N. of a lifetime”
Responds to all phone calls and emails
Trains staff
Ensures employees are following company policies
Maintains accurate up-to-date daily tour dispatch sheets, comparison spreadsheets, and complete tour spreadsheets
Maintains and distributes inventory
Runs errands as needed
Maintains the cleanliness of the office
Notifies independent tour companies of available space
Notifies ships when the final tour has returned
When in office, responds to all guest inquiries and strives to close the sale
Serves as a liaison between Alaska X and cruise ships
Gathers guests from the cruise ships and independent tour companies
Ensures all tours leave on time and with the correct number of passengers
Collects guests’ tickets from the drivers, verifies the count, and settles for the tickets
Continuously verifies and communicates accurate information
Provides guests with quality information regarding the tours
Maintains an accurate and legible daily tour dispatch
Ensures all daily tour information is recorded appropriately
Strives to sell additional tickets while on the dock

Requirements:

Certified or able to get certified in First Aid/CPR
Able to lift up to 50 lbs
Legally eligible to work in the US
CDL or able to attain one
21 years or older

Additional Information:

Job Posted:
December 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Office Manager