Office Manager Job at Aramark (Draper)

Job Description

The Office Manager, Loveland Living Planet Aquarium, is responsible for the supervision and control of general office functions, including light Human Resource administration and financial administration duties. The Office Manager supports the Catering/Catering Sales team with their daily operations.

Job Responsibility

Performs general administrative duties, such as data entry, filing, document management, and daily mail check and distribution
Assist the event sales team in managing client inquiries and bookings via phone and email, responding in a timely manner
Communicating with clients to gather event requirements and preferences
Provide excellent guest service by addressing client queries and concerns
Maintain accurate records of client interactions and catering event details
Support the sales team by assisting with preparing and processing contracts, proposals, Banquet Event Orders, and payments, while tracking progress and sending timely follow-up and reminder emails
Assist sales team in managing the event calendar with a focus on details and accuracy
Preparation of Banquet Event Order packets to be dispersed to management and events teams
Support the sales team in the updating and maintenance of the event management system (EMS)
Maintain an accurate and detailed function book for all scheduled events
Creates, prepares, maintains, and organization of event signage (buffet menu labels and bar signage)
Assist with post-event follow-up, feedback collection, and client thank you correspondence
Maintain adequate inventory of office supplies
Ensures the processing of new hires, temporary workers, transfers, promotions and terminations is accurate and timely
Conducts new hire orientations and maintains employee files, supports the documentation process for performance concerns and end of the year performance appraisals
Assists with the recruiting and onboarding process
Manages and guarantees disbursement of payroll, benefits, and taxes consistent with government wage and hour laws
Communicates actively with Operations, Human Resources, and Finance to review cross-departmental impacts and reconcile data sharing
Leads regular preparation of relevant management reports, including weekly, & monthly
Responsible for the operation of accounting systems and records, including, but not limited to, EMS customer receipts, payroll time/schedule corrections and weekly payroll employee tip entry and balance to tips/service charges received
Leads and nurtures a work culture that promotes open, frequent and dynamic communication among staff, stimulating teamwork to accomplish desired goals and objectives
Meets weekly deadlines for financial documents

Requirements

Requires a minimum of 2 years of experience in accounting and payroll
Bachelor’s degree in business administration or a related field or equivalent professional experience preferred
Highly organized with strong time management, meticulous attention to detail, and efficient filing and database management skills.
Demonstrates excellent verbal and written communication skills when interacting with clients, staff, and management, along with strong follow-up skills.
Maintains a friendly and approachable demeanor, takes a solution-oriented approach to challenges, and effectively manages multiple tasks simultaneously.
Strong proficiency in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
Tech-savvy with the ability to quickly learn and master hospitality specific software and booking engines (i.e. Tripleseat)
Ability to manage in a diverse environment with a focus on client and customer service
Requires strong interpersonal skills
Requires effective verbal and written communication skills
Must have the flexibility to adjust work schedule, if needed, to support an event or project.
Ability to work in a fast-paced environment
Ability to handle confidential information
Ability to resolve issues and adapt to a fast-paced environment

What we offer

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.

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