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Office Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Buffalo

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a detail-oriented Office Manager to support specialized transaction processing and platform-related requests for teams in Buffalo, New York. This Long-term Contract position is ideal for someone who can manage complex administrative and operational tasks with accuracy, urgency, and strong customer focus. The role will help ensure smooth handling of non-standard requests, maintain reliable data quality, and provide responsive support to internal stakeholders while encouraging effective use of platform tools.

Job Responsibility:

  • Process specialized and non-routine transaction requests with a high degree of accuracy and timeliness
  • Review submitted requests carefully, validate information, and complete updates, corrections, or changes as needed
  • Respond to platform-related questions from internal teams and stakeholders while meeting established service expectations
  • Maintain accurate records and uphold data quality standards across transactional activities
  • Identify ways to improve workflow efficiency and recommend practical enhancements to business processes
  • Partner with account teams and business stakeholders to help turn identified opportunities into measurable results
  • Prepare reports on data quality, transaction trends, and operational metrics to support decision-making
  • Provide day-to-day administrative and operational support to the broader team, including order-related and transactional tasks

Requirements:

  • Experience in customer service, transaction processing, office operations, or a related administrative function
  • Proficiency with Microsoft Office tools, especially Excel and Outlook, for reporting, communication, and daily task management
  • Strong written and verbal communication skills with the ability to handle inquiries professionally and effectively
  • Demonstrated ability to review information carefully, resolve issues promptly, and maintain a high level of accuracy
  • Solid organizational skills with the ability to manage multiple priorities and meet service level expectations
  • Ability to analyze data, interpret trends, and present meaningful insights through reports or metrics
  • Comfortable working collaboratively with cross-functional teams while also handling responsibilities independently
  • A two-year college degree with relevant experience, or a high school diploma/equivalent with substantial functional experience in a similar role
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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