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Office Manager

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Old Dominion University

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Location:
United States , Norfolk

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This position provides support services to clientele of the office by assisting and advising international students and scholars on office policies and procedures; preparing employment documentation related to on-campus employment authorization; advising on basic employment procedures as related to visa and tax status; managing the budget and business aspects of the office; and supervising the office’s student workers.

Job Responsibility:

  • Provides support services to clientele of the office by assisting and advising international students and scholars on office policies and procedures
  • Preparing employment documentation related to on-campus employment authorization
  • Advising on basic employment procedures as related to visa and tax status
  • Managing the budget and business aspects of the office
  • Supervising the office’s student workers

Requirements:

  • Strong knowledge of effective customer service and problem resolution techniques
  • Working knowledge of information systems and computer software such as Microsoft Office Suite and Banner or comparable programs used to produce documents, prepare reports, manipulate data, and scan/index documents
  • Demonstrated strong data entry skills and attention to detail
  • Exceptional oral and written communication skills
  • Effective time management, prioritization, and organizational skills
  • Demonstrated ability to communicate effectively with a diverse population of international clientele
  • Demonstrated ability to interpret, apply, and explain complex policies, rules, and regulations
  • Demonstrated ability to manage budgets and reconcile expense reports
  • Considerable experience in an administrative support role similar to an office manager
  • Considerable experience monitoring and reconciling transactions, budget, employment records
  • Considerable exposure to non-U.S. citizens and/or cross-cultural communication either through studying a foreign language, living/working abroad, or other means of exposure to diverse populations

Nice to have:

  • Demonstrated knowledge and/or experience with employment or tax regulations
  • Some training or experience with Banner
  • Some experience providing administrative support in a student-focused environment
  • Prior experience working with regulations applicable to international students and scholars

Additional Information:

Job Posted:
March 26, 2026

Expiration:
April 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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