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Our client, a professional services organization located in Independence, Ohio, is seeking a highly organized, professional, and reliable Office Manager to oversee daily office operations and administrative functions. This individual will serve as a key point of contact across accounting, payroll, vendors, benefits, CRM management, and internal coordination. The ideal candidate is detail‑oriented, proactive, and comfortable managing multiple systems and priorities in a fast‑paced office environment.
Job Responsibility:
Manage day‑to‑day office operations and internal platforms to ensure smooth business functionality
Navigate and maintain client lists within the CRM, including client call lists and contact databases
Process full-cycle Accounts Payable and Accounts Receivable
Manage and maintain relationships with vendors, including coordination and communication
Process payroll through ADP / DSM, ensuring accuracy and compliance
Coordinate benefits administration processes by interfacing with an external benefits consultant
Serve as the primary liaison with the company’s technology partner
Maintain and update survey contact databases and client resource consumption data
Support recruiting efforts as needed
Assist with organizing and managing the company’s annual virtual conference
Ensure data accuracy and consistency across systems including DSM, Ascend, and CRM platforms
Requirements:
Proven experience as an Office Manager, Administrative Manager, or similar role
Strong understanding of AP/AR processing and payroll administration
Experience working with CRM systems and managing client data
Highly organized with strong attention to detail and follow‑through
Professional communication skills and ability to interface with vendors and external partners
Reliable, self‑motivated, and comfortable working fully in‑office