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Our client is seeking a Senior Administrator / Office Manager based in Sydenham. If you thrive in a fast-paced setting and possess strong administrative and customer service skills, we want to hear from you!
Job Responsibility
Managing all customer and supplier inquiries via telephone and email
Ordering office supplies to maintain an efficient workflow
Onboarding and offboarding customers in our records database
Creating new customer profiles in Xero (accounts system)
Supporting the Managing Director with diary management, travel bookings, and email correspondence
Overseeing general office administration, including answering calls and relaying messages
Managing timesheets for off-site engineers, holiday planners, and staff rotas
Taking notes during internal and client meetings (approximately twice a week)
Requirements
A minimum of 3 years' experience in office administration
At least 2 years in a customer service role within an IT environment (preferred)
Proficiency in MS Office 2019, Windows v11, and Adobe Acrobat (training will be provided)
Excellent problem-solving and communication skills
A strong focus on customer service
The ability to undertake a process-driven workflow