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Office Manager / Senior Administrator

United Kingdom, London 30000.00 - 32000.00 GBP / Year · Job Posted June 10, 2026
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Job Description

Our client is seeking a Senior Administrator / Office Manager based in Sydenham. If you thrive in a fast-paced setting and possess strong administrative and customer service skills, we want to hear from you!

Job Responsibility

  • Managing all customer and supplier inquiries via telephone and email
  • Ordering office supplies to maintain an efficient workflow
  • Onboarding and offboarding customers in our records database
  • Creating new customer profiles in Xero (accounts system)
  • Supporting the Managing Director with diary management, travel bookings, and email correspondence
  • Overseeing general office administration, including answering calls and relaying messages
  • Managing timesheets for off-site engineers, holiday planners, and staff rotas
  • Taking notes during internal and client meetings (approximately twice a week)

Requirements

  • A minimum of 3 years' experience in office administration
  • At least 2 years in a customer service role within an IT environment (preferred)
  • Proficiency in MS Office 2019, Windows v11, and Adobe Acrobat (training will be provided)
  • Excellent problem-solving and communication skills
  • A strong focus on customer service
  • The ability to undertake a process-driven workflow

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