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We’re looking for an organized and people-focused Office Manager to help create a first-class experience at our Bryant Park, New York office. In this role, you’ll ensure employees, customers, and guests feel welcomed and supported from the moment they walk through the door. As a key member of the Property team, you’ll take the lead on coordinating internal meetings and events while helping foster a fun, positive, and engaging workplace environment for everyone. This is an ideal opportunity for someone who thrives in a dynamic office setting and enjoys bringing people together through thoughtful planning and exceptional hospitality.
Job Responsibility
Work closely & proactively with Americas Executive Team (AET) to coordinate meetings & events as required
Work closely with FCTG Property Team and building manager to ensure repairs are carried out in a timely manner
Assist President and other AET members with various tasks as needed
Organize hotels, transport, meeting venues, restaurant reservations, catering and other requests for out-of-town visitors and guests
Handle general administrative tasks as needed
Ensure AV equipment throughout the office is fully functional and help trouble shoot with IT department if and when repairs or issues need to be resolved
Coordinate with other office & event coordinators on a frequent/regular basis
Ensure the office is clean, tidy, and organized always
Ensure office is always stocked with applicable stationery and refreshments
Ensure branding and signage is always current and well maintained
Support the planning of small to medium-sized meetings end-to-end with quick turnarounds, coordinating logistics from planning through post-event reconciliation
Build and manage event registration websites and mobile apps using Cvent
implement standardized processes to meet deliverables and customer SLAs
Conduct venue sourcing and submit RFPs
negotiate hotel and supplier contracts to secure optimal terms and manage commission payments
Serve as a point of contact for stakeholders, clients, and delegates
respond professionally within agreed timeframes and exceed service expectations
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Requirements
Post secondary certification relating to office, meeting & event management is preferred but not mandatory
Previous office manager with meeting & event organizing experience preferred but not mandatory
Executive assistant experience preferred
Experience working with senior management preferred
Well organized & confident
Ability to work under pressure
Ability to work as part of a team and also individually
Must be proactive and demonstrate initiative & resourcefulness
Ability to think fast and troubleshoot problems if & when they arise
Calm and professional appearance and manner at all times
Ability to network and create relationships with external vendors such as hotels, restaurants & caterers etc to ensure a positive experience for all involved
Ability to balance quality & value
Proficient with Microsoft suite of products (ie: Word, Excel & PowerPoint)
Demonstrate a reasonable level of competency with technology in order to understand how meeting & board room AV equipment functions and have the ability to trouble shoot with IT department as needed
Nice to have
Post secondary certification relating to office, meeting & event management
Previous office manager with meeting & event organizing experience
Executive assistant experience
Experience working with senior management
What we offer
Paid Time Off (up to 15 vacation days prorated upon hire increasing to 20 after 2 years, 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, 8 recognized holidays)
Travel perks/discounts
Health & Wellness Programs
Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits (medical, dental, vision, gender affirming care, fertility care)
Insurance (hospital indemnity, AD&D, critical illness, long-term and short-term disability)