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A confidential organisation in West London is seeking an experienced Office / Facilities Manager to take ownership of a newly created role. This position is ideal for someone who enjoys stepping into an environment that needs structure, leadership, and a calm, solutions‑focused presence. You'll become the central point for everything related to the workplace, facilities standards, and day‑to‑day operational flow. This is a hands‑on role where your initiative and ability to stay composed under pressure will make a significant impact.
Job Responsibility:
Ensuring the office runs smoothly on a daily basis, maintaining a well‑organised, high‑functioning workspace
Acting as the go‑to liaison for building management, cleaning teams, security, contractors, and service providers
Managing access control and operational processes within a secure environment
Handling maintenance requests, coordinating repairs, and overseeing routine servicing
Supporting small improvements, space planning, and occasional office enhancement projects
Maintaining stock levels, managing suppliers, and ensuring best value for services
Supporting internal meetings, team events, space setup, and general office logistics
Overseeing front‑of‑house service providers and ensuring a professional welcome experience
Assisting with physical office tasks such as deliveries, minor moves, and layout adjustments as needed
Working closely with senior leaders on practical workplace needs
Providing ad‑hoc operational or administrative support linked to the running of the office
Representing the workplace function with professionalism and discretion
Requirements:
Highly proactive and naturally takes ownership without waiting for direction
Calm, polished, and confident when dealing with unexpected issues or multiple priorities
Experienced in both office management and facilities responsibilities
Comfortable engaging with senior stakeholders as well as contractors and suppliers
Practical, solutions-led, and able to balance standards with efficiency
Capable of creating structure and embedding best practices in a newly formed role
Experienced in environments with high security or operational sensitivity (advantageous, not essential)
Open to supporting more than one site occasionally (not frequent)
Must be immediately available
Nice to have:
Experienced in environments with high security or operational sensitivity
What we offer:
Opportunity to become permanent
High visibility working with the Global Head of Properties
Opportunity to improve workplace operations and leave a lasting stamp