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Office Coordinator

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Sun Communities

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Location:
United States , Ludington

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

14.00 USD / Hour
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Job Description:

Office Coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and activities.

Job Responsibility:

  • Greets and establishes rapport with guests, current and prospective residents. Fields community comments, suggestions and complaints to the Community Manager.
  • Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals.
  • Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
  • records in the proper accounts and issues receipts.
  • Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports. Maintains records and files in accordance with the Operations Manual.
  • Performs general administrative functions such as answering phones, typing, copying, faxing, and filing.
  • Reviews and codes invoices and statements for Community Manager approval.
  • Schedules clubhouse rentals and processes rental fees.
  • Ensures office supplies are sufficiently stocked and prepares supply orders as needed.
  • Makes collection calls for site rental payments as directed by the Community Manager. Submits bad debt files to collections.
  • Processes resident move-ins and move-outs in accordance with the Operations Manual.
  • Assists with planning and coordinating resident relations events and activities within the community.
  • Assists with the preparation of marketing materials, including brochures and flyers that pertain to homes for sale (new, pre-owned and brokered homes), community events, and other community-related information as directed by the Community Manager.
  • Refers all sales prospects to the Community Manager and enters prospect information into Yardi in a timely manner.
  • Assists prospective residents by checking the status of Sun Homes inventory. Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community Manager.
  • Forwards Sun Homes customer service requests to the Community Manager in a timely fashion.
  • Completes new move-in incentive requests for non-Sun Homes deals.
  • Coordinates with the Underwriting team at the Main Office to obtain approvals on prospective resident applicants
  • tracks all approvals and denials.
  • Maintains the petty cash fund, ensuring to record expenditures in the proper accounts.
  • Prepares bank deposit slips and deposit funds as required
  • makes daily bank runs as needed.
  • Other duties as assigned.

Requirements:

  • High School Diploma or GED (Required)
  • 2 years in administrative experience (Required)
  • 6 months in previous experience using NetSuite (Preferred)
  • 6 months in property management office experience (Preferred)
  • Excellent written and verbal communication skills
  • Strong customer service skills
  • Excellent problem solving skills
  • Intermediate computer proficiency
  • Professional appearance
  • Must have a valid driver's license
What we offer:
  • Paid sick leave
  • Online access to view and update personal information, review paystubs, annual W2s, and more
  • Participation in company-wide SunRewards program
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • DailyPay: Work today, get paid today
  • Access to hundreds of online learning modules via Sun University

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
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