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We are recruiting an Office Coordinator to be part of the Rapport team, based at our client's office in Bristol. You will be part of a large and diverse team supporting our client: a Fortune Global 500 company, where excellence and creativity are the norm daily. Reporting to the Office Operations Specialist and being an integral to a highly professional team, this role is at the heart of the office making every day run smoothly, seamless, and special. If you have the incredible ability to spark immediate Rapport with the guests arriving at the building and deliver create memorable experiences, we will be expecting your application!
Job Responsibility
Providing an exceptional warm and welcoming working environment to internal and external stakeholders
Ensuring the smooth running of the day-to-day operations on the floor
Completing floor walks and audits to ensure tidiness and clear desk policy and monitoring/managing the efficient use of the office space
Supporting with meetings and events from planning and administration of the event, to placing catering orders, liaising with other departments, and ensuring trackers and reports are continuously updated
Reporting maintenance/cleaning issues to the service desk and followed up on their progress
Engaging in individual and the team's training as required
Requirements
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs)
Have an excellent command of English, verbal and written
Be innovative, adaptable, flexible, proactive, organised, detail-oriented, process-driven, and resourceful with a can-do attitude
Maintain a professional, polite, and considerate manner at all times and act as a role model for the team
Display excellent personal presentation and interpersonal skills
Have passion to deliver excellent guest service in everything that they do
Preferably, have previous customer service experience in in a similar role within a luxury hotel, premium airlines, or corporate environment
Nice to have
Previous customer service experience in a similar role within a luxury hotel, premium airlines, or corporate environment
What we offer
Exclusive travel and grocery discounts
Life assurance
Cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Unlock endless learning and development opportunities
WOW Awards for exceptional contributions
One paid day off annually to support a cause you are passionate about