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Office Coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and activities.
Job Responsibility:
Greets and establishes rapport with guests, current and prospective residents
Fields community comments, suggestions and complaints to the Community Manager
Prepares and distributes resident and community communications
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
Completes and reconciles community reports
Performs general administrative functions such as answering phones, typing, copying, faxing, and filing
Reviews and codes invoices and statements for Community Manager approval
Schedules clubhouse rentals and processes rental fees
Ensures office supplies are sufficiently stocked
Makes collection calls for site rental payments
Processes resident move-ins and move-outs
Assists with planning and coordinating resident relations events and activities
Assists with the preparation of marketing materials
Refers all sales prospects to the Community Manager
Assists prospective residents by checking the status of Sun Homes inventory
Forwards Sun Homes customer service requests to the Community Manager
Completes new move-in incentive requests
Coordinates with the Underwriting team
Maintains the petty cash fund
Prepares bank deposit slips and deposit funds
Other duties as assigned
Requirements:
High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using NetSuite (Preferred)
6 months in property management office experience (Preferred)
Excellent written and verbal communication skills
Strong customer service skills
Excellent problem solving skills
Intermediate computer proficiency
Professional appearance
Must have a valid driver's license
Nice to have:
6 months in previous experience using NetSuite
6 months in property management office experience
What we offer:
Comprehensive Medical and Prescription coverage
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program
Vacation RV Site Discounts
Team Member Perks & Discounts program
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
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