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Are you an exceptional Administrator looking for a refreshing change of role? Our client, an organisation adept at delivering expert solutions to their UK wide client base, is looking to hire an experienced Office Coordinator to further strengthen the existing team.
Job Responsibility:
Gather and review essential documentation, including damage reports, repair estimates, and photographic evidence, ensuring accuracy and compliance
Act as first point of contact for client communication, taking incoming calls and responding to emails, ensuring client enquiries are dealt with smoothly
Oversee and coordinate property-related repairs
Coordinate the technical staff's diary, booking appointments with the customers and scheduling jobs
Update and maintain client records, ensuring all notes and documents are recorded on the system
Collaborate with contractors, suppliers and technical staff to facilitate timely and high-quality repairs and services
Maintain full compliance ensuring all claims comply with company policies and regulatory standards
Requirements:
Experience in property management, construction administration, claims handling, scheduling, repairs coordination, facilities support, or contract administration
Strong communication skills with the ability to confidently speak with clients, contractors, and internal teams
Excellent organisational skills with a high level of attention to detail
Proficiency in Microsoft Office, particularly Word and Excel (advanced)
Ability to work collaboratively within a team as well as independently when required