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Be the Heart of Our Mission—Drive Impactful Work in Community Health! Are you a detail-driven professional who thrives in a collaborative, fast-paced environment? Do you want to make a meaningful difference in your community while supporting an innovative health program? We are inviting a proactive Office Coordinator to become the essential hub of our Santa Cruz County-based team—playing a crucial role in delivering exceptional care and ensuring seamless operations (Capitola).
Job Responsibility:
Oversee front-office operations: welcome clients, manage check-ins, schedule appointments, and keep our reception area inviting and efficient
Process and maintain client documentation—including electronic health records and intake forms—while upholding the highest standards of compliance, confidentiality, and accuracy (HIPAA compliance included)
Support compliance by tracking documentation, organizing urinalysis scheduling, and preparing for audits and program inspections
Manage payments and petty cash, issue client statements, and maintain financial records to keep the program on track
Enable clinical teams by organizing daily schedules, tracking attendance for group sessions, and keeping the office client-ready
Collaborate with operations and compliance teams to address facility or safety needs, and step in wherever support is needed most
Uphold professionalism and discretion with sensitive information as you engage with clients, clinicians, and external partners
Adapt to high-volume work with composure and a solutions-focused approach
Requirements:
At least 2 years of front office administrative experience, ideally in a regulated or healthcare environment
Proficiency in Microsoft Office Suite, Google Suite, and the capacity to learn new systems efficiently
Strong organizational and multitasking abilities—juggling priorities with clarity under pressure
Excellent written and verbal communication skills
capable of interacting with a wide variety of people professionally and warmly
Demonstrated initiative and problem-solving skills—comfortable working independently and as a valued member of a team
Unwavering discretion and professionalism with confidential information
A passion for community health and helping others
What we offer:
medical, vision, dental, and life and disability insurance