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Office Coordinator

United States, Capitola · Job Posted April 20, 2026
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Job Description

Be the Heart of Our Mission—Drive Impactful Work in Community Health! Are you a detail-driven professional who thrives in a collaborative, fast-paced environment? Do you want to make a meaningful difference in your community while supporting an innovative health program? We are inviting a proactive Office Coordinator to become the essential hub of our Santa Cruz County-based team—playing a crucial role in delivering exceptional care and ensuring seamless operations (Capitola).

Job Responsibility

  • Oversee front-office operations: welcome clients, manage check-ins, schedule appointments, and keep our reception area inviting and efficient
  • Process and maintain client documentation—including electronic health records and intake forms—while upholding the highest standards of compliance, confidentiality, and accuracy (HIPAA compliance included)
  • Support compliance by tracking documentation, organizing urinalysis scheduling, and preparing for audits and program inspections
  • Manage payments and petty cash, issue client statements, and maintain financial records to keep the program on track
  • Enable clinical teams by organizing daily schedules, tracking attendance for group sessions, and keeping the office client-ready
  • Collaborate with operations and compliance teams to address facility or safety needs, and step in wherever support is needed most
  • Uphold professionalism and discretion with sensitive information as you engage with clients, clinicians, and external partners
  • Adapt to high-volume work with composure and a solutions-focused approach

Requirements

  • At least 2 years of front office administrative experience, ideally in a regulated or healthcare environment
  • Proficiency in Microsoft Office Suite, Google Suite, and the capacity to learn new systems efficiently
  • Strong organizational and multitasking abilities—juggling priorities with clarity under pressure
  • Excellent written and verbal communication skills
  • capable of interacting with a wide variety of people professionally and warmly
  • Demonstrated initiative and problem-solving skills—comfortable working independently and as a valued member of a team
  • Unwavering discretion and professionalism with confidential information
  • A passion for community health and helping others

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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