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South Seas Logo South Seas · Office Administration

Office Coordinator - Owner Relations

United States, Captiva 18.00 - 22.00 USD / Hour · Job Posted April 11, 2026
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Job Description

Performs secretarial work, bookkeeping, contract management, and other administrative duties as directed by Resort’s Property Management/Owner Relations Director and Managers. This is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.

Job Responsibility

  • Performs secretarial work, bookkeeping, contract management, and other administrative duties as directed
  • Learn all required property specific software/systems including SMS Host
  • Learn and develop proficiency with the new contract management system - Concord
  • Ongoing management of all property contracts and agreements with Concord system
  • Generate new agreements, share (with owners) and obtain signatures using the Canary/Concord systems
  • Produce weekly property inventory reports
  • Produce weekly updates on RMA status
  • Assist in scheduling owner meetings for the Owner Relations team
  • Manage and forward incoming emails from the Owner Relations email account
  • Manage and update all owner information and data
  • Updating new owner information and distribution of changes to inventory and owners
  • Collect, upload, and update owners’ liability insurance certificates
  • Research and provide billing assistance when needed
  • Perform special projects and other responsibilities as assigned
  • May be asked to temporarily assist staff in other areas of the resort as needed

Requirements

  • High school diploma or GED required
  • Some college or vocational-tech training preferred
  • 2-5 years of clerical/administrative experience in a related position, property management preferred
  • Must have a valid driver’s license
  • Must be legally authorized to work in the United States
  • Requires advanced knowledge of the hospitality and property management fields
  • Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information
  • Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches
  • Ability to make decisions with only general policies and procedures for guidance
  • Requires highly developed communication skills to frequently negotiate, persuade and influence other managerial personnel, hotel guests and/or corporate clients

What we offer

  • Medical, Dental, Vision Plans
  • Paid Life Insurance
  • Short- and Long-Term Disability
  • Paid Time Off & Holidays
  • 401(k) with 100% match up to 4 percent
  • Commuter and Company-paid Toll Programs
  • Complimentary Meal during Shift
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