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Are you passionate about client service and creating memorable experiences? Our client is a passionate and forward-thinking membership organisation dedicated to education and philanthropy. We are seeking the welcome face for the organisation, this role will be pivotal in enhancing their members experience and being the core support for the team. If you thrive in a fast-paced environment, love engaging with people and have an interest in history, this could be the perfect opportunity for you!
Job Responsibility:
Warmly greet and assist members and guests upon arrival into the building and events
Provide exceptional customer service, dealing with any inquiries and resolving issues promptly
Manage bookings for events, meetings, and spaces within the hall
Collaborate with the events team to ensure seamless execution of all activities
Uphold security protocols and ensure the safety of guests and staff
Share knowledge about the organisation and its offerings to enhance member experience
Support the senior team with maintenance and facilities duties
Daily administrative and secretarial tasks, to support the wider team
Requirements:
Educated to degree level or equivalent
A friendly, personable, professional, team player, with a passion for customer service
Previous experience within a similar role is desirable
Excellent organisational and communication skills
The ability to multitask effectively in a fast paced environment
A proactive attitude and willingness to go the extra mile
What we offer:
Be part of a modern organisation that values education and philanthropy
Based in the heart of the City, in a historical site, close to Bank tube station
Enjoy a supportive and collaborative work environment, working closely with a passionate and like-minded talented team
Opportunities for professional development and career growth
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