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Performs secretarial work, bookkeeping, contract management, and other administrative duties as directed by Resort’s Property Management/Owner Relations Director and Managers.
Job Responsibility:
Performs secretarial work, bookkeeping, contract management, and other administrative duties as directed
Learn all required property specific software/systems including SMS Host
Learn and develop proficiency with the new contract management system - Concord
Ongoing management of all property contracts and agreements with Concord system
Generate new agreements, share (with owners) and obtain signatures using the Canary/Concord systems
Produce weekly property inventory reports
Produce weekly updates on RMA status
Assist in scheduling owner meetings for the Owner Relations team
Manage and forward incoming emails from the Owner Relations email account
Manage and update all owner information and data
Updating new owner information and distribution of changes to inventory and owners
Collect, upload, and update owners’ liability insurance certificates
Research and provide billing assistance when needed
Perform special projects and other responsibilities as assigned
May be asked to temporarily assist staff in other areas of the resort as needed
Requirements:
High school diploma or GED required
Some college or vocational-tech training preferred
2-5 years of clerical/administrative experience in a related position, property management preferred
Must have a valid driver’s license
Must be legally authorized to work in the United States
Advanced knowledge of the hospitality and property management fields
Considerable working knowledge of other major areas and the skill to integrate and communicate that information
Skill in studying, analyzing and interpreting complex activities or information in order to improve know practices or develop new approaches
Ability to make decisions with only general policies and procedures for guidance
Highly developed communication skills to frequently negotiate, persuade and influence other managerial personnel, hotel guests and/or corporate clients
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