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Our long established client who proudly represent some of the best-known international brands are looking for a dynamic, detail-oriented, and reliable Office Co-ordinator to help keep everything ticking from initial order to delivery; this is a great mix of customer service, administration, order processing and assisting with logistics and pricing, so no two days will be the same!
Job Responsibility:
Jump into the day-to-day - whether routine or unexpected, you're ready to go
Be the friendly, efficient first point of contact for customers - answering phones, responding to emails, order processing and solving problems with a smile
Prepare reports, quotes, and documentation using Microsoft 365 and ERP systems
Help keep financial processes on track in Excel, checking invoices and follow up on payments and chasing outstanding debt
Collaborate across internal teams, especially the warehouse department to solve supply chain and logistics issues
dealing with changes in orders, issues with deliveries and updating customers with information
Uploading information on stock availability, prices, product information and inputting this into Excel
Requirements:
Great organisational skills
Computer-savvy - Excel, ERP system
Confident communicator - on the phone, in person, and in writing
A flexible mindset
You enjoy problem-solving and don't shy away from taking initiative
Experience in Administration, ERP systems, Customer Service