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The General Services and office clerk is essential to the smooth running of our logistics operations. This role involves providing top-tier customer service, acting as a liaison between carriers and the warehouse, and accurately managing data within our Warehouse Management System (WMS). The ideal candidate is proactive, organized, and capable of managing shifting priorities in a fast-paced environment.
Job Responsibility:
Transaction Management: Accurately perform necessary transactions in the Warehouse Management System (WMS), including receipts, order entry, and adjustments
Carrier Coordination: Schedule inbound loads, update arrival databases, direct drivers to specific doors, and provide them with required documentation
Customer Service: Respond to inquiries via email and phone, validate delivery and shipment fees, and keep customers informed about their shipment status
Operational Support: Assist warehouse staff with daily operational issues and ensure orders are fulfilled according to client timelines by resolving any discrepancies
Administrative Duties: Use Microsoft Office (Outlook, Excel) daily for file tracking and professional communication with internal and external stakeholders
Requirements:
Experience: Previous experience in shipping/receiving or a relevant administrative role, preferably in a warehouse environment
Bilingualism: Excellent command of both French and English (oral and written) is required to communicate with clients and national partners
Technical Skills: Proficiency in Microsoft Office Suite and experience working with databases
Key Traits: Reliable, detail-oriented, exceptional organizational skills, and a proactive results-driven mindset
Education: High school diploma or equivalent
What we offer:
Job Stability: Full-time position (40 hours per week) with competitive hourly pay
Work Environment: A dynamic workplace that encourages autonomy and teamwork
Professional Growth: Opportunity to gain valuable experience in the advanced logistics industry
Inclusive Culture: We are committed to creating a diverse and inclusive work environment
All insurances as well as RRSP after months and Stock ownership after 6 months