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We are looking for a dedicated Office Clerk to join our team in Carmel, Indiana. In this position, you will play a vital role in ensuring the smooth operation of our site by managing customer interactions, and record-keeping tasks. The ideal candidate will be organized, detail-oriented, and committed to delivering excellent service in a manufacturing environment.
Job Responsibility:
Operate automated software systems to accurately ticket customers
Provide site-specific training to visitors and ensure compliance with established guidelines
Direct customers to appropriate areas on-site and assist in their safe entry and exit
Maintain precise records of aggregate tonnage and sales activities, preparing regular reports
Communicate with site personnel to coordinate sales activities and meet customer requirements
Answer customer inquiries regarding pricing, product descriptions, and availability
Uphold professionalism when interacting with customers and colleagues
Assist in training co-workers to ensure smooth operations
Perform additional duties as assigned by the supervisor
Requirements:
Proficiency in data entry and maintaining accurate records
Experience providing back-office support in a fast-paced environment
Ability to communicate effectively with on-site visitors and external stakeholders
Strong organizational skills to manage account records and related documentation
Team-oriented mindset with the ability to work collaboratively
High level of attention to detail and problem-solving skills
Nice to have:
Familiarity with dispatch processes and ticketing systems
What we offer:
Medical, vision, dental, and life and disability insurance
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