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Join Our Fast-Growing Team and Help Keep the Office Running at Its Best! Are you an organized and detail-oriented professional with a knack for supporting teams and clients? If you thrive in a fast-paced environment and love making a difference behind the scenes, we want to meet you! We’re seeking an energetic Office Clerk to be the backbone of our dynamic manufacturing office in Scotts Valley. Here, your problem-solving skills and passion for service will help drive our company’s ongoing success. An opportunity to make a tangible impact by supporting a company that is passionate about growth and innovation. The chance to work with a supportive team in a collaborative and friendly environment. Plenty of variety in your workday—every day brings new challenges and opportunities to grow.
Job Responsibility:
Coordinate and schedule client meetings, follow-ups, and project updates to foster lasting relationships with our valued customers
Keep our office files and documentation organized, up-to-date, and readily accessible for colleagues and audits
Oversee inventory of supplies, order materials, and maintain equipment to keep operations running smoothly
Assist with employee schedules, set up team meetings, and prepare agendas that keep everyone informed and productive
Support billing, expense tracking, and a variety of essential administrative tasks
Be a resource for customers and clients, sharing detailed information about our services and current projects
Professionally address customer inquiries, resolving concerns quickly and escalating complex issues as appropriate
Maintain precise records of all client interactions and project milestones
Manage incoming calls, direct phone inquiries, and ensure top-tier communication flows in and out of the office
Efficiently use computer databases and office software to support our day-to-day administrative operations
Requirements:
Minimum of 2 years of experience in an administrative or office support role
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with database management systems
Strong organizational skills with the ability to multitask and prioritize responsibilities in a fast-paced environment
Excellent verbal and written communication skills to interact effectively with clients and team members
Customer-focused mindset with a proactive approach to problem-solving
Familiarity with filing systems, scheduling tools, and administrative procedures
Dependable and detail-oriented with the ability to meet deadlines consistently
Experience with answering multi-line phone systems and directing calls professionally