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Office Clerk - Dorval

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Randstad

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Location:
Canada , Pointe-Claire

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

40000.00 - 50000.00 USD / Year
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Job Description:

Our client in Dorval is currently looking for a order desk and office clerk representative. The candidate will have the following responsibilities on the job: - Responding to internal customers’ inquiries via telephone and email - Processing orders, from order entry to invoicing - Providing responses related to delivery times, delays, billing, etc. - Working closely with the Production, Shipping, Accounting, and Sales departments to ensure product availability

Job Responsibility:

  • Responding to internal customers’ inquiries via telephone and email
  • Processing orders, from order entry to invoicing
  • Providing responses related to delivery times, delays, billing, etc.
  • Working closely with the Production, Shipping, Accounting, and Sales departments to ensure product availability
  • Enter customer orders into ERP system by doing data enty
  • Handle inbound inquiries, emails and some calls from suppliers
  • Understand our internal systems to provide the most accurate pricing product availability
  • Quote customers
  • Follow up to customer inquiries
  • Thrives in a fast-paced environment
  • Create invoices and follow up with various departments
  • Filing
  • Scanning documents
  • Answering phone
  • Order entry, allocation and printer picking slips
  • Respond to customer inquiries
  • Good customer relation
  • Knowledge of invoicing and accounting cycle
  • Customer follow up if necessary

Requirements:

  • Data-entry skills in order to efficiently work through our operating system/CRM
  • Exceptional verbal and interpersonal skills
  • Highly organized, with ability to multi-task to meet or exceed deadlines in a fast-paced, changing
  • Basic sales skills
  • Ability to build maintain sustainable relationships with our customers and suppliers
  • Can handle quantity rather than quality
  • Meticulous
  • Bilingual English and French spoken and written
  • English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
  • Able to generate picking slips for the shipping department
  • Know the difference between a debit and a credit
  • Extremely good memory, great with numbers and attention to detail
  • Able to troubleshoot
  • Ability to multi-task, good organizational and time management skills
  • Ability to act on feedback provided by showing ownership of his or her own development
  • Ability to read, analyze, and interpret verbal and written instructions
  • Ability to write business correspondence
What we offer:
  • Monday-Friday 8AM-4PM or 9AM-5PM
  • Full benefits medical,dental and life
  • Salary $40,000-$50,000
  • Work for a leader in the industry
  • Close access to highways

Additional Information:

Job Posted:
May 13, 2026

Expiration:
June 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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