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We are looking for a highly organized and detail-oriented Office Assistant to join our team in Warrendale, Pennsylvania for a contract to permanent placement position. You will play a pivotal part in maintaining administrative functions and ensuring smooth day-to-day office operations. This position requires excellent communication skills, the ability to multitask, and proficiency in office systems. This is a fully on-site role Monday -Friday 7AM - 4PM.
Job Responsibility:
Provide comprehensive administrative support to the Office Manager and operational staff, including drafting correspondence and preparing reports
Coordinate and schedule customer service appointments, addressing inquiries and resolving concerns professionally
Maintain accurate records in company systems, including customer information, service history, and billing data
Generate service tickets, quotes, and ensure all documentation is organized and up-to-date
Communicate effectively with customers, vendors, technicians, and internal teams
Upload inspection reports to compliance portals and coordinate submissions with relevant authorities
Monitor office supply inventory and ensure timely replenishment
Support accounts receivable processes by following up on payments and collections
Participate in team meetings and contribute to office coordination initiatives
Assist with scanning documents, answering inbound calls, and other clerical duties as needed
Requirements:
Proven experience in administrative or office support roles, preferably in a service-oriented environment
Strong proficiency in using office systems and service management software
Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced setting
Excellent verbal and written communication skills to interact professionally with customers and vendors
Attention to detail and accuracy in handling documentation and data
Ability to address customer concerns and vendor issues in a timely manner
Familiarity with receptionist duties, including answering inbound calls and scanning documents
Comfortable working independently as well as collaboratively within a team
What we offer:
medical, vision, dental, and life and disability insurance