Office Assistant Jobs

Office Assistant

Betfred

Location:
United Kingdom , Birchwood

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Spectrum Office team are the front of house ambassadors for the Betfred flagship head office based at Birchwood. As a key member of the team, the Office Assistant plays a prominent part in creating a welcoming environment for all colleagues and visitors as well as assisting the Office Manager in running a busy office and reception, ensuring the overall office environment is always presentable and all offices are functioning efficiently. Overall, the Office Assistant undertakes a pivotal role in maintaining Betfred's reputation through exemplary front of house services and impeccable office maintenance, thereby enhancing the overall experience for both employees and visitors at Betfred. Travel between Birchwood and SPH, Manchester is required to provide office cover as and where required, which may sometimes be at short notice.

Job Responsibility:

Welcome and greet guests as they arrive at the office, directing them to the appropriate departments or individuals
Maintaining an awareness of VIP visits and any activities taking place within the office
Support the Reception Host in answering incoming calls efficiently and connecting the caller to the appropriate department or informing the caller that the person they wish to speak to is email only
Ensure car registration lists are up to date and ensure the car parks are being used correctly
Manage room bookings for meeting rooms as required
Ensure that meeting rooms are set-up in accordance with each meeting’s requirements. Reset and restock each meeting room at the end of a session in preparation for the next meeting
Proactively organise refreshments, including food, for meetings as required
Ensure that the immersion tunnel lighting is updated as required in line with sporting and engagement events
Support the Colleague Engagement Manager in ensuring that all the TVs in the Spectrum are switched on and are displaying appropriate and engaging content. Report any issues to the Colleague Engagement Manager
Ensure that any reported building or amenities faults are escalated to the Office Manager in a timely manner
Act as a point of contact for employees, dealing with office complaints or general queries
Raise PO’s onto Proactis (finance system)

Requirements:

Previous experience working in a similar role in a fast-paced environment
Strong organisational skills with the ability to prioritise tasks as required
Excellent communication and interpersonal skills, acting as a brand ambassador
Proactive approach to tasks with the ability to adapt quickly to changing priorities and demands
Attention to detail and problem-solving skills
Professionalism, drive and ambition

What we offer:

Benefit from bonuses, incentives, retail discount vouchers and more
Monthly pension contributions
Enhanced maternity & paternity pay
A long-service recognition programme and life milestone rewards
A recognition scheme to earn and convert points to spend with over 700 retailers
A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching
Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests
Access to further training and development opportunities

Additional Information:

Job Posted:
December 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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