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Robert Half Logo Robert Half · Office Administration

Office Assistant

United States, Burlington Contract work · Job Posted June 15, 2026
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Job Description

We are looking for a dependable Office Assistant to support daily test center operations. This Long-term Contract position is ideal for someone who stays calm in a structured, fast-moving setting and takes pride in delivering a detail-oriented experience for every visitor. The role combines front-desk support, administrative coordination, and exam room oversight while following strict security and compliance standards. Candidates should be comfortable with a flexible schedule that may include weekday, Saturday, occasional evening, and possible Sunday hours.

Job Responsibility

  • Welcome test takers and visitors, provide clear check-in guidance, and confirm identity documents in accordance with site procedures
  • Supervise the testing environment throughout the day, ensuring rules are followed and irregular activity is addressed promptly and appropriately
  • Carry out required security steps, which may include screening measures and biometric or digital record collection when applicable
  • Support front-office operations by answering inbound calls, scanning documents, handling clerical tasks, and maintaining organized records
  • Protect confidential testing materials and maintain a secure, orderly workspace at all times
  • Document incidents, exceptions, and candidate concerns accurately, escalating issues quickly when needed
  • Assist with basic equipment handling, including packing, unpacking, and moving materials or devices in line with safety expectations
  • Help create a fair and comfortable experience for all candidates by providing attentive assistance and consistent policy enforcement
  • Adapt to changing weekly schedules based on site operating hours and testing demand

Requirements

  • High school diploma or equivalent is required
  • additional college experience is helpful
  • At least one year of in-person customer service experience in a setting such as retail, hospitality, reception, or similar is required
  • Strong verbal and written communication skills, with the ability to interact professionally with candidates and coworkers
  • Comfort using Windows-based computer systems and common office applications, including Microsoft Office, Outlook, and web browsers
  • Ability to manage multiple tasks in a detail-focused environment while maintaining accuracy and composure
  • Must be able to stand or remain seated for extended periods, move through the testing room regularly, and escort candidates as needed
  • Ability to bend, stoop, work in tight spaces, and lift up to 40 pounds when handling office or testing equipment
  • Availability for a flexible schedule, including Saturday shifts and occasional evening or Sunday hours

What we offer

  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
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