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Robert Half Logo Robert Half · Office Administration

Office Assistant

United States, Las Vegas · Job Posted March 13, 2026
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Job Description

We're currently looking for an Office Assistant to join our clients growing team in Las Vegas.

Job Responsibility

  • Receive, sort, and distribute incoming mail and packages to appropriate people/department
  • Manage outgoing mail, including running items through postage machines and ensuring proper delivery
  • Handle Dropbox mail at reception and deliver to designated departments
  • Document and process return mail and coordinate with courier services as needed
  • Log incoming checks and maintain accurate records in Excel or internal systems
  • Oversee check printing, posting, and distribution processes
  • Ensure checks for the fund are securely stored in a locked cabinet and coordinate handoff with designated staff
  • Track and communicate check pickups, ensuring numbers match and proper notification is sent
  • Batch scan documents, index them into internal systems, and ensure proper electronic filing
  • Print and scan faxes and other documents for customer service and claims processing
  • Process and scan authorization forms and other customer service documents
  • Update member, provider, and employer information in internal systems
  • Create and maintain Excel reports for disability checks and other reporting needs
  • Follow documented procedures for mail and check handling, ensuring compliance with security and confidentiality requirements
  • Stay updated on process changes and participate in ongoing documentation reviews and updates
  • Participate in training to understand all departmental forms, procedures, and requirements
  • Serve as a backup for other research assistants or service representatives as needed to maintain workflow continuity during absences
  • Assist with change of address requests and perform other administrative duties as assigned
  • Support the development and refinement of process documentation by providing feedback and suggestions

Requirements

  • Associate or bachelor’s degree preferred
  • 2–3 years of experience as a clerk, administrative assistant, office assistant, or data entry
  • Office equipment operation
  • Customer service skills, answering questions, resolving issues, creating a positive experience
  • Strong analytical and reconciliation skills with high attention to detail
  • Proficiency in recordkeeping and document management
  • Proficiency in Excel, Word, Salesforce, Paperclip, Simple File, and Microsoft 360 programs
  • Excellent written and verbal communication skills
  • Ability to manage deadlines and work independently or as part of a team

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • eligible to enroll in company 401(k) plan
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