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We are looking for a dependable Office Assistant to join a team in a contract-to-permanent position. This permanent opportunity is ideal for someone who enjoys supporting people, managing administrative tasks, and delivering a positive service experience in a busy setting. The role offers training and is well suited for candidates with prior administrative experience, strong computer skills, and a customer-focused approach.
Job Responsibility:
Welcome and assist individuals by answering questions, providing guidance, and ensuring a positive service experience
Process applications accurately while reviewing details, organizing records, and maintaining complete documentation
Handle incoming calls and respond to routine inquiries in a courteous and timely manner
Scan, file, and manage documents to support efficient office operations and accurate recordkeeping
Perform a range of clerical tasks such as data entry, correspondence support, and general administrative coordination
Use Microsoft Office and other computer-based tools to track information, prepare materials, and update records
Support a fast-paced workflow by managing multiple priorities while maintaining accuracy and attention to detail
Requirements:
At least 1 year of administrative, office support, or related detail-oriented experience
Strong customer service skills with the ability to assist individuals in a respectful and helpful manner
Comfortable using computers and common office software, including Microsoft Office
Experience handling clerical duties such as document processing, scanning, filing, and data entry
Ability to manage a high-volume workload and stay organized in a fast-paced environment
Clear verbal communication skills for answering inbound calls and addressing questions effectively
Nice to have:
Previous experience in a nonprofit setting is helpful, though not required
Bilingual language skills are a plus and may qualify for additional pay