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The role involves supporting the Camberley Sales & Customer Services Teams with administrative tasks such as processing orders, handling queries, preparing shipping documentation, ensuring accurate invoicing, dealing with customer complaints, and updating CRM systems.
Job Responsibility:
Support the Camberley Sales & Customer Services Teams in all areas of administration
Processing orders and handling orders queries
Order editing and order entry
Preparing the shipping of goods and subsequent documentation
To ensure the administration of invoices and documentation is accurate and submitted within the required timelines
Handling customer complaints and returns
Updating of the in-house CRM systems where appropriate
Dealing with customer via email and on the phone
Requirements:
Previous admin experience in a busy office environment
SAP experience desirable
Experience of Microsoft office (outlook, word and excel)
Good attention to detail
Exceptional organisational, planning, prioritising and time management skills
Excellent written and verbal communication skills with high standard of accuracy and efficiency
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