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We are looking for a dependable Office Assistant to support daily test center operations. This is a contract, part-time opportunity offering approximately 20 to 25 hours per week for someone who can provide excellent service while maintaining a secure and well-organized environment. The role requires flexibility to work a changing schedule, including Saturday availability and occasional evening hours, while helping create a smooth and fair experience for all visitors.
Job Responsibility
Welcome test takers, confirm identification, and guide them through check-in procedures with courtesy and care
Carry out required security screening steps, including the use of handheld screening devices when needed
Observe candidates throughout the testing process and respond promptly to concerns or irregular situations
Protect testing materials, equipment, and the overall integrity of the site by following established procedures at all times
Document incidents accurately and escalate matters that fall outside standard guidelines
Support a comfortable and consistent testing experience by assisting candidates before, during, and after exams
Perform administrative support tasks such as scanning documents, handling clerical work, and answering inbound calls
Assist with basic handling of office or lab equipment, including packing, unpacking, and moving materials safely as needed
Requirements
High school diploma or equivalent is required
additional college coursework is preferred
At least one year of face-to-face customer service experience in environments such as retail, hospitality, food service, or similar settings is required
Must meet the minimum age requirement for the position
Strong verbal and written communication skills, with the ability to prepare clear and accurate documentation
Comfortable using Windows-based computer systems and common office applications such as Microsoft Office, Outlook, and web browsers
Able to manage multiple tasks in a structured environment while maintaining attention to detail
Capable of bending, stooping, lifting up to 40 pounds, and walking through the testing area regularly during shifts
Able to remain seated or standing for extended periods and visually monitor computer screens and camera feeds effectively
What we offer
medical, vision, dental, and life and disability insurance