Office Assistant

• Perform patient check-in at the time of visit
• interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance
• Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system
• Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service
• Collect patient responsibility payments, and answer routine patient insurance and billing inquiries
• Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what documentation is needed, including details associated with time-of-service payment schedules
• Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers

• High School Graduate, upon hire
• High School GED, upon hire

2 years related experience in a healthcare environment

• medical
• prescription drug
• dental
• vision plans
• life insurance
• paid time off
• tuition reimbursement
• retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings