Office Assistant - Imaging Mammography

• Greets customers courteously, professionally, and in a timely manner
• Obtains all patient information needed for procedure
• Follows through with STAT requests / phone calls
• Communicates with Radiology and other hospital associates as needed to provide optimal patient care
• Participates in performance improvement initiatives
• Communicates reportable events to team leader or clinical supervisor
• Maintains collaborative relationship with physicians and other departments
• Demonstrates flexibility by working other shifts and at other campuses as needed or required
• Relay any patient complaints reporting to supervisor and filling out Event report as necessary
• Verifies orders checking each patient's information for correct identifiers, DX code, ordering physician, and multi-disciplinary procedures
• Escorts each patient from the waiting room to the dressing room or designated area
• Provides patient instruction as directed by clinical staff
• Routes out patient to correct area and/or notifies area that patient is ready for procedure
• Prepares CD's as directed
• Assists with obtaining outside films for patients prior to arrival at the Breast Center
• Assist physicians and/or others needing assistance
• Be able to assist customer with information regarding preps and procedures
• Monitor linen inventory daily, stock linen cart each morning. Ensure patient dressing rooms are clean and stocked each morning
• Assists with other tasks as directed by Manager/Director

High School Diploma required