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The Office Assistant III provides high-level administrative and program support to the Affordable Housing, Homeownership, and Housing Preservation programs. This role supports day-to-day office operations, assists program staff and constituents, and helps ensure timely delivery of services in alignment with Fair Housing Act requirements and agency policies. The ideal candidate will be detail-oriented, professional, and passionate about supporting access to safe, decent, and affordable housing.
Job Responsibility:
Provide administrative support for Affordable Housing program operations
Manage calendars, schedule meetings, and coordinate appointments for program leadership
Arrange and confirm travel logistics, transportation, and accommodations
Prepare correspondence, memos, agendas, and meeting materials
Organize and maintain electronic and physical filing systems in accordance with records retention policies
Support application processing and program documentation for housing initiatives
Assist with tracking work orders, invoices, case files, and unit status updates
Respond to inquiries from residents, property owners, partner agencies, and internal stakeholders
Provide excellent customer service while maintaining confidentiality
Assist with preparation of reports, spreadsheets, and program metrics
Coordinate meeting rooms, presentations, and community engagement activities
Support procurement, purchasing, and contract administration processes as needed
Perform data entry into housing and case management systems
Support onboarding of temporary or project staff
Other related duties as assigned
Requirements:
Previous administrative or office support experience required (government or housing agency preferred)
Strong calendar management, scheduling, and travel coordination experience
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Experience with document management systems and data entry
Excellent written and verbal communication skills
Strong organizational skills with attention to detail and deadlines
Ability to handle sensitive information with discretion
Ability to interact effectively with diverse populations and community stakeholders
Familiarity with affordable housing, government programs, or human services strongly preferred
Nice to have:
Experience supporting affordable housing programs, public housing authorities, or community development initiatives
Knowledge of Fair Housing, ADA, and related compliance standards
Prior experience working in a fast-paced municipal or public-sector environment
Experience with case management, housing program databases, or grant-funded programs
What we offer:
medical, vision, dental, and life and disability insurance