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This position performs a wide range of administrative support duties to positively affect the smooth running of the office and to benefit both clients and coworkers.
Job Responsibility:
Processes and reviews routine paperwork and/or enters data into a department log or database
Maintains department records system, including filing, scanning, retrieving, archiving documents, researching files, etc
Greets and directs a high volume of visitors, deliveries, and the general public
Makes calls and answers telephones and may route calls to appropriate staff
With appropriate information, responds to requests for information, makes referrals, and resolves customer complaints
Performs fiscal functions such as payment and tracking of economic & social services providers
The specialized nature of the job may be required to train/guide others in an agency-specific process
Requirements:
High School Diploma or equivalent
0-2 years of progressive work experience (typically in Business Office Communications)
Knowledge of word processing, spreadsheet, and email programs
Knowledge of reviewing and editing documents for accuracy and completeness
Knowledge of methods used to deal with the public tactfully
Knowledge of telephone etiquette and coordinating telephone and visitor traffic
Knowledge of the preparation of records, reports, and correspondence
What we offer:
Comprehensive health, dental, and vision insurance