This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We have an exciting opportunity to join Dotdigital in as our Office and Facilities Manager. You’ll be responsible for managing our office and facilities portfolio, overseeing our colocation working arrangements and for managing a scalable solution to support our evolving team and ways of working. We currently have offices in London, New York, Cape Town, Melbourne, Sydney, plus access to shared office spaces for other cities as well. You’ll be reporting into the Global People Director and working closely with our Legal, Finance and Business Solutions teams. This role provides workplace support to our teams across our global offices and is essential to the smooth functioning of our facilities operations. Day-to-day you’ll be based from our London Bridge offices, with occasional travel to our Manchester and Southampton offices, and the role will include hands-on management of these offices in particular. You will be responsible for our workplace and facilities compliance including Health and Safety, office maintenance and supplier relationships. We are proud holders of ISO14001 and ISO27001 and this role plays a key part of the regular adherence to process and also supporting the periodic audits that take place. A keen interest in environmental management within office-based business is essential and this role sits on our environmental committee. You’ll also play a key role in our regular SECR reporting. No two days are the same, the role is hands on and might involve managing suppliers including our cleaning and maintenance suppliers, handling deliveries and visitors, ensuring office readiness for internal and external events (with a reset afterwards), access for employees, ordering and managing stock levels of refreshments, or problem solving a key workplace project. This role is part-time, based in the London office for Tuesday, Wednesday and Thursday.
Job Responsibility
Managing our office and facilities portfolio
Overseeing our colocation working arrangements
Managing a scalable solution to support our evolving team and ways of working
Workplace and facilities compliance including Health and Safety, office maintenance and supplier relationships
Supporting regular adherence to process and periodic audits
Managing suppliers including cleaning and maintenance suppliers
Handling deliveries and visitors
Ensuring office readiness for internal and external events
Access for employees
Ordering and managing stock levels of refreshments
Problem solving key workplace projects
Requirements
Office and Facilities Management: Experience managing day-to-day office operations, ensuring workplaces are safe, functional, and provide an excellent employee experience across multiple office locations
Multi-Site and Global Workplace Support: Experience coordinating facilities and workplace services across geographically dispersed offices, including supporting hybrid and co-working environments
Health, Safety and Compliance: Strong knowledge of workplace compliance requirements, including Health & Safety legislation, risk management, office maintenance, and audit readiness
Supplier and Vendor Management: Demonstrate experience managing external service providers, contracts, and facilities budgets while maintaining high service standards
Workplace Operations and Employee Support: Hands-on experience managing office readiness, visitors, deliveries, access control, stock management, and supporting company events
Environmental and Sustainability Management: A strong interest in environmental sustainability, with experience supporting environmental initiatives, ISO14001 standards, carbon reporting, or related programmes
Quality and Information Security Standards: Experience supporting compliance with recognised standards such as ISO14001 and ISO27001, including documentation, process adherence, and audit support
Project Management and Problem Solving: Ability to lead workplace improvement initiatives, office moves, refurbishment projects, or operational change programmes while adapting to evolving business needs
Stakeholder Management: Proven ability to work collaboratively with the People, Legal, Finance, and IT teams, building strong relationships across all levels of the organisation
Communication and Organisation: Excellent organisational, prioritisation, and communication skills, with the ability to manage multiple priorities and respond effectively to day-to-day operational challenges
What we offer
Commission & bonus opportunities
Annual leave that increases with service + option to buy more
Additional paid wellbeing days + annual wellbeing reward