Office and Facilities Manager

The Office and Facilities Manager serves as the lead for the effective and safe running of all premises, ensuring an optimal working environment for all stakeholders including clients and visitors

• Line manage the central administration and reception team, including volunteers
• Recruit, induct and train new members
• conduct 1:1s and proactively monitor performance
• Schedule and oversee monthly team meetings
• Oversee the day-to-day running of the offices, ensuring they are clean, secure and well-maintained
• Arrange planned preventative maintenance and coordinate reactive repairs with contractors and suppliers
• Manage security arrangements including key/fob distribution, alarm systems, and access control
• Liaise with landlords as needed
• Monitor and manage utilities usage, seeking opportunities for cost and energy savings
• Maintain accurate records of compliance inspections, incidents, and maintenance reports
• Ensure a safe and secure environment for all stakeholders and report on risks or areas of concern
• Conduct and maintain risk assessments for all office activities and environments, including outreach venues
• Coordinate fire safety procedures, including emergency evacuation plans, fire drills, alarm testing, and related training
• Conduct building tours for new starters
• Ensure Display Screen Equipment (DSE) assessments are completed for all staff and volunteers
• Oversee accident/incident reporting, investigation, and record-keeping
• Provide H&S induction and ongoing training for staff and volunteers
• Keep up to date with legislative changes and best practice guidance
• Manage the issue, return, and record-keeping of organisational equipment, including IT hardware, telecoms, and other tools
• Maintain accurate asset registers and inventories for all locations
• Monitor stock levels of essential equipment and office supplies, procuring replacements in line with budget approvals

• Equal-opportunities employer
• Inclusive environment
• Support for reasonable adjustments