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Our client is a leading UK professional association in the medical and healthcare sector. As a small but high‑performing membership and regulatory body, they uphold professional standards, accredit training, maintain their national professional register, and promote the value of psychoanalytic thinking across the UK. They are recruiting for a skilled Office & Events Manager who can hit the ground running and bring confidence, structure and strong leadership to their operational functions. You will play a critical role in ensuring the organisation runs smoothly, leading their admin and membership teams, supporting processes, managing facilities, and supporting the events programme.
Job Responsibility:
Provide line management to a team of four (Admin Support Officers and Membership Officers), ensuring regular 1:1s, clear objectives, performance monitoring and reviews
Support a positive team culture, staff development and high‑quality service delivery
Oversee office facilities, IT support, suppliers and compliance requirements
Process payments and invoices, liaise with the bookkeeper and accountants, and support year‑end accounts
Lead recruitment administration and staff induction processes
maintain accurate HR records
Prepare and collate Board papers, take minutes, organise Trustee inductions and manage governance logistics
Manage CPD and information events from end to end, supporting the annual flagship conference
Liaise with venues and suppliers, ensuring a seamless delegate experience
Requirements:
At least two years’ experience in a similar office/operations role, ideally within a membership, regulatory or professional body environment
Proven line management experience, including performance conversations, workflow oversight and objective‑setting
Strong office management and financial administration skills
Outstanding organisational ability, attention to detail, and the confidence to work independently
Experience coordinating projects from start to finish and managing competing priorities
Excellent communication skills and proficiency in Microsoft Office
A flexible, positive approach to supporting colleagues and organisational needs
Nice to have:
Events management experience
Experience with membership CRMs (e.g., CiviCRM) and/or Xero
Knowledge of professional regulation or psychoanalytic/psychodynamic practice