Office Agent Job at Marriott Bonvoy (Taipei)

Front Office Agent

Our Front Office Agents will be the first point of contact with the Hotel's Gues...

Location

Italy , Venice

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Experience as receptionist in structured hotels with standards’ knowledge
Excellent communication and interpersonal skills, with the ability to interact effectively with guests and employees at all levels
Problem solving especially in high-pressure situations
Good proficiency in using hotel management softwares and MS Office
Bachelor's degree in Hospitality Management or foreign languages is highly preferred
Advanced level of English and Italian, and any extra european language
Legal right to work in Italy
Available for shifts during the weekends and holidays and some nights in rotation

Job Responsibility

Administering all Front Office operations such as guests’ registration (check-in/check-out), room inventory and availability, communicating timely especially with Maintenance and Housekeeping colleagues according to the Hotel’s SOPs
Meeting and greeting VIPs and guests, pre-empting and responding to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolving guest concerns
Managing inbound and outbound e-mails and administrative work
Reporting immediately every potential or lodged complaint to the Front Office Manager or to the Head of Concierge
Adopting up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Keeping high knowledge of Hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Completing audit procedures
Responding to emergencies, including medical incidents, fire alarms and any disturbances in a calm and efficient manner
Ensuring full and constant compliance with the Hotel standards and Health&Safety procedures
Collaborating with local law enforcement and emergency services when necessary

What we offer

A competitive package (base salary and yearly bonus)
Medical Insurance, integrating Collective Labor Agreement one and extended to the family
Ticket Restaurant
Annual leave
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Fulltime

Guest Service Agent - Front Office

Hotel Front Desk Agent responsibilities include registering guests, managing res...

Location

United States , Moon Township, PA

Salary:

14.00 - 14.50 USD / Hour

Prospera Hospitality

Expiration Date

Until further notice

Requirements

Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Customer service attitude
Excellent communication and organizational skills
Must be available to work a flexible schedule, including nights, weekends and holidays.
Hotel experience: 1 year (Preferred)

Job Responsibility

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Maintain updated records of bookings and payments

What we offer

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Customer service agent for back office activities with german

We are seeking a detail-oriented and customer-focused individual to join our tea...

Location

Romania , Bucharest

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Fluency in German, both written and verbal
Good English skills both written and verbal
University Studies
Minimum of 6 months of professional work experience
Prior experience in data entry or back office operations, particularly within a customer service context, is a plus
Background in economics, financial, insurance or banking is a plus

Job Responsibility

Data Entry
Address and Contact Updates
Quality Assurance
Record Maintenance
Communication
Process Improvement
Compliance

What we offer

Access to counseling services, mental health resources, and well-being sessions
Monthly budget via the Benefit platform, for personalized benefits packages, including comprehensive medical subscriptions, meal tickets, private pensions plans, life insurance, Allianz Tiriac insurance discounts
Time off for your birthday, extra days off for each year in Allianz (up to 5), days off for legal holidays that fall on weekends, as well as 24th and 31st of December, plus special allowances to support diverse life events
Extensive learning curriculum designed to support your career advancement and meet your professional needs, with access to technical and soft-skills trainings, international certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM and more), learning resources from LinkedIn and Allianz platforms, opportunities to advance your languages skills(German, French, English) and elevate with our leadership Program
Performance based-rewards to celebrate your achievements, team and individual recognition programs to celebrate your contributions and internal referral bonuses

Fulltime

Agent - Welcome Desk (Front Office)

Process all guest check-ins by confirming reservations, assigning room, and issu...

Location

Macau , Macau

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
Process all payment types such as room charges, cash, checks, debit, or credit
Process all check-outs including resolving any late and disputed charges
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Coordinate with Housekeeping to track readiness of rooms for check-in
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
Supply guests with directions and information regarding property and local areas of interest
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
Complete designated cashier and closing reports in the computer system
Cash guests' personal checks and traveler's checks

Fulltime

Front Desk Agent

Front Desk Agents are responsible for greeting and registering the guest, provid...

Location

United States , Captiva

Salary:

20.00 USD / Hour

South Seas

Expiration Date

Until further notice

Requirements

High school diploma or equivalent and/or experience in a hotel or related field is preferred
Experience in a hotel or a related field preferred
Must have a valid driver’s license, motor vehicle background check will be completed
Fluent in English language, must be able to convey information and ideas clearly
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests
Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc.)
This position holds multiple job functions at once
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers
Works well in stressful, high-pressure situations – fast paced environment
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

Job Responsibility

Greeting and registering the guest
Providing outstanding guest service during their stay
Settling the guest’s account upon completion of their stay
Registering guests
Making and modifying reservations
Hotel operator duties
Concierge duties
Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
Maximizing room revenue and occupancy

What we offer

Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4%
Commuter and Company-paid Toll Programs
Complimentary Meal During Shift

Fulltime

Front Desk Agent

Front Desk Agents are responsible for greeting and registering the guest, provid...

Location

United States , Captiva

Salary:

20.00 USD / Hour

South Seas

Expiration Date

Until further notice

Requirements

High school diploma or equivalent and/or experience in a hotel or related field is preferred
College course work in related field helpful
Experience in a hotel or a related field preferred
Must have a valid driver’s license, motor vehicle background check will be completed
Fluent in English language, must be able to convey information and ideas clearly
Possess a positive and upbeat personality with a desire to deliver outstanding customer service
Holds an understanding of hotel products and guest services
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve
Works well in stressful, high-pressure situations – fast paced environment
Must be effective in handling problems in the workplace

Job Responsibility

Greeting and registering the guest
Providing outstanding guest service during their stay
Settling the guest’s account upon completion of their stay
Registering guests
Making and modifying reservations
Hotel operator duties
Concierge duties
Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
Maximizing room revenue and occupancy

What we offer

Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4%
Commuter and Company-paid Toll Programs
Complimentary Daily Shift Meal

Fulltime

Guest Service Agent

Our Guest Service Agents are the face of the hotel. They greet and welcome every...

Location

Australia , Gold Coast

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Completing or currently studying in Hospitality related course preferred
has previous experience in Front Office Operations
strong background in Front Office or customer service is preferred
is available for shift work on a rotated roster
outstanding written & verbal communication skills
a team player, with flair for guest experience
computer Literate in Microsoft office with previous Experience in Opera PMS will be highly regarded.

Job Responsibility

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
process all payment types such as room charges, cash, checks, debit, or credit
answer, record, and process all guest calls, messages, requests, questions, or concerns
coordinate with Housekeeping to track readiness of rooms for check-in
communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
supply guests with directions and information regarding property and local areas of interest
run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy
complete designated cashier and closing reports in the computer system
cash guests' personal checks and traveler's checks
count bank at the beginning and end of shift

What we offer

Unlimited strategic development and career opportunities
generous accommodation and food and beverage discounts including all properties within the Marriott International group
recognition programs to keep you motivated
the best hotel training opportunities provided
wellbeing and mindfulness programs to ensure you stay healthy.

Parttime

Transfer Planning Agent

Join and become part of our Transport Team in Tunisia - Hammamet as a Transport ...

Location

Tunisia , Hammamet

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Experience in tourism and transport operations
ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead and the capability to work under pressure
MS office and well-developed computer skills
an individual who never stops looking ahead, seeking new ways to delight customers and grow the business
culturally intelligent individual who enjoys working in an international environment
excellent communication skills, both verbal and written, in English and in Arabic
knowledge of an additional language is advantageous

Job Responsibility

Play a supportive role on the day-to-day transport operation
assist the bus drivers in scheduling their duties and ensure availability of the buses
support to resolve any incidents arising from unforeseen circumstances such as flight delays or bus breakdowns
ensure efficiency and profitability in transfer planning without losing focus on excellent guest experience
ensure the availability of vehicles according to the daily planning and reserve them appropriately
request service support from collaborating companies if necessary

What we offer

Paid training days
free access to TUI Learning Hub, TUI Skills Academy, and language lessons
involvement with charity and sustainability initiatives
complimentary access to WeCare Team and 24/7 Wellbeing Hub

Fulltime

Office Agent

Marriott Bonvoy

Location:
Taiwan , Taipei

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 17, 2025

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