Office Agent, Marriott Bonvoy

Marriott Bonvoy

Location:
Taiwan, Taipei

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Office Agent position at Aloft Taipei Zhongshan handling office operations, guest services, administrative tasks, and maintaining professional standards in a hotel environment.

Job Responsibility:

Direct/escort visitors to destination
Answer inquiries from guests
Support team to reach common goals
Listen and respond appropriately to employee concerns
Answer telephones using appropriate etiquette
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation

Requirements:

Greet persons entering the office and determine nature and purpose of visit
Open, read, and prepare answers to routine letters
Locate and attach appropriate files to incoming correspondence
Take and distribute meeting minutes
Handle and distribute incoming and outgoing mail
Create and maintain computer- and paper-based filing systems
Transmit information or documents using computer, mail, or facsimile
Prepare documents using word processing, spreadsheet, database, or presentation software
Enter and retrieve information from computer databases
Operate standard office equipment
Document and communicate guest requests/complaints
Follow company policies and procedures
Maintain confidentiality of proprietary information
Develop positive working relationships
Speak using clear and professional language
Welcome and acknowledge all guests according to company standards
Move, lift, carry, push, pull objects weighing up to 10 pounds

Additional Information:

Job Posted:
November 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Office Agent