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We are looking for a dependable Office Administrator to support daily operations in our office and help create an efficient experience for clients and staff. This position is ideal for someone who enjoys balancing administrative coordination, customer service, and operational follow-through in a detail-oriented setting. The right candidate brings strong organization, sound judgment, and a proactive approach to keeping office activities running smoothly.
Job Responsibility
Welcome clients, visitors, and employees with a detail-oriented approach that supports a positive office experience
Organize day-to-day office activities, including meeting logistics, training arrangements, event coordination, and catering support
Oversee shared workspace scheduling and ensure conference rooms are properly prepared for internal and external meetings
Maintain inventory of office materials, monitor equipment needs, and coordinate facility or building-related service requests
Handle incoming and outgoing mail, packages, shipments, and other office correspondence with accuracy and timeliness
Provide administrative support for licensing and contracting activities by tracking documentation and following up on outstanding items
Assist with client service needs such as billing questions, policy changes, address updates, claims-related requests, and advisor support matters
Coordinate third-party follow-up for items such as medical exams and records, and monitor open requirements through completion
Partner with leadership and internal teams on special assignments, operational improvements, and other administrative priorities as needed
Requirements
At least 1 year of experience in office administration, office coordination, contract administration, or a related support role
Strong verbal and written communication skills with the ability to interact professionally with clients and colleagues
Demonstrated ability to manage multiple priorities, stay organized, and meet deadlines in a fast-paced environment
High level of accuracy and attention to detail when handling documentation and operational tasks
Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
Ability to learn new systems quickly and adapt effectively as business needs change
Sound problem-solving skills and the ability to work independently while contributing to a collaborative team environment
Commitment to delivering responsive, high-quality customer service