Office Administrator Job at P+S Care and Support (Great Yarmouth)

Job Description

P+S Recruitment are pleased to be working on behalf of our client, who are seeking an Office Administrator to join their team on a part time, 12-month fixed term basis based in Great Yarmouth.

Job Responsibility

Answer incoming telephone calls and transfer enquiries to the appropriate department or team member
Process customer purchase orders and issue order acknowledgements
Process sales orders and place purchase orders with suppliers as required
Liaise with suppliers regarding delivery schedules and provide customers with updates on order progress
Maintain and update sales logs, contract progress sheets, and other company records
Update purchase order information and track order status
Check and verify supplier order acknowledgements
Raise pro-forma invoices, dispatch notes, commercial invoices, and other sales documentation
Organise and coordinate deliveries of goods to customers
Process equipment certification documentation, ensuring accuracy, logging certification numbers, distributing to customers, and maintaining electronic and paper archives
Assist with goods received, goods dispatch, and general warehouse duties when required
Prepare documentation, reports, graphs, and presentations for sales meetings
Attend sales meetings and prepare meeting minutes where required
Maintain filing systems, photocopying, archiving, and general administrative duties
Support ISO document control processes for new and existing suppliers
Provide administrative and customer support to the Sales and Purchasing teams
Track, contact, and follow up with prospective customers via email
Assist in maintaining accurate records and ensuring all documentation is completed and filed correctly
Undertake any other reasonable administrative, sales, or purchasing duties as required by the business

Requirements

Strong organisational and administrative skills
Excellent communication and customer service abilities
Good attention to detail and accuracy
Proficient in Microsoft Office applications, particularly Excel
Ability to manage multiple tasks and prioritise workload effectively
Experience working within an office, sales support, purchasing, or administrative environment is desirable
Ability to work independently and as part of a team

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