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The Operations Support Specialist/Office Administrator is a Human Resources role that serves as the first point of contact between HR and a variety of plant operations team members including HR, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality and Agriculture Services. This role requires a high level of customer interaction. Strong customer service skills and phone etiquette are required. We are seeking someone with strong computer skills including Word, Excel, Power Point and Windows. Successful applicants will provide administrative and front desk support such as monitoring logs, maintaining accurate record keeping, data entry, and ensuring team members follow company HR policies and procedures. will have the ability to handle confidential and sensitive information in professional manner.
Job Responsibility:
Welcomes on-site visitors and manages visitor check-ins, accesses, and reports
Responds to incoming calls (radio/telephone) and messages and forwards as necessary
Assists in supporting HR compliance with local and statutory laws and regulations
Reviews on-premise reports during shift, documents all team member call-ins, and checks voicemail regularly
Performs other clerical duties as needed such as filing, copying, and faxing
Monitors and maintains timekeeping, attendance, and scheduling systems
Assists with administrative duties which may include entering payroll adjustments, new hire orientation, assisting with team member trainings, team member self-service kiosks, issuing Personal Protective Equipment (PPE), and creating/maintaining security badges
Assists with HR initiatives and grows team member engagement to create a culture aligned with our values
Requirements:
High school diploma or equivalent required
Computer proficiency with software systems including but not limited to Microsoft Office (Windows, Word, Excel, etc.) and/or other web-based applications required
Ability to communicate clearly, effectively, and professionally on the phone, face-to-face, and via email required
Proven experience establishing and maintaining positive working relationships with team members and supervisors required
Nice to have:
Prior work experience maintaining timekeeping, payroll, or HR compliance systems and processes preferred
What we offer:
Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services
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