Office Administrator, Office Angels

Office Angels

Location:
United Kingdom, London

Category:
Office Administration

Contract Type:
Not provided

Salary:

17500.00 GBP / Year

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Job Description:

Join our team as an Office Administrator to provide high-level administrative support to our CEO and senior management team while acting as a key point of contact for internal and external stakeholders in the non-profit sector.

Job Responsibility:

Be the welcoming face of our organisation as the first point of contact for visitors at reception
Manage correspondence, emails, and phone calls - ensuring timely responses and prioritisation of tasks
Draft and format reports, letters, presentations, and other documentation to a high standard
Log and track requests accurately via telephone and email, ensuring efficient communication
Upload, scan, and manage essential documentation in our housing management system
Provide administrative support including minute-taking, document preparation, and scheduling for the leadership team
Handle routine queries with professionalism, maintaining confidentiality at all times
Assist with project coordination and other administrative tasks as required
Ensure the smooth operation of our head office, managing supplies and liaising with external vendors
Support day-to-day coordination of facilities, post, deliveries, and stock requests

Requirements:

Previous administrative experience, ideally within social housing
Confident and courteous telephone manner with excellent front-facing communication skills
Proven ability to manage multiple priorities in a fast-paced environment
Outstanding organisational and time management skills with effective prioritisation
Strong written and verbal communication abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Ability to work both independently and as part of a team
High level of discretion and confidentiality
Friendly, professional, and empathetic approach
Resilient and motivated with a strong customer focus
Capability to manage a demanding workload effectively

Nice to have:

Familiarity with SDM (Housing management system)
Understanding of health and safety requirements in housing or public buildings
Knowledge of supported housing services and the needs of vulnerable residents

What we offer:

Hybrid working arrangements for better work-life balance
Pension contribution matching programme
Vibrant office just an 8-minute walk from Holland Park train station

Additional Information:

Job Posted:
November 10, 2025

Employment Type:

Parttime

Work Type:

Hybrid work

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Office Administrator