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Office Administrator/Receptionist

larking-gowen.co.uk Logo

Larking Gowen

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Location:
United Kingdom , Colchester

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This is a pivotal role in the support and development of our business. Working closely with the partners, managers, and members of the team, you will provide support to them on a range of activities from front of house reception, client liaison, administration, compliance, facilities and support.

Job Responsibility:

  • Managing and maintaining a professional and welcoming environment, organising meetings and hospitality, maintaining records, setting up new clients on our systems and running compliance procedures such as anti-money laundering
  • Managing client documentation using a variety of bespoke software packages
  • Helping to manage the client cycle from set-up of new clients to submission of final accounts to Companies House and HMRC
  • Working with portfolio holders and completing all client procedures and related company secretarial services, management of client critical deadlines
  • Company secretarial services performed for our clients include filing of company confirmation statements, dividend vouchers, company details changes and directorship changes
  • Copying, scanning, binding, electronic document filing, compiling standard letters for Companies House and bound accounts to clients
  • Providing secretarial support including, receiving and sorting incoming mail and managing all outgoing post and packages utilising the most appropriate means including scanning documents into our electronic document management system
  • Electronic filing of accounts and tax returns
  • Responsible for arranging internal and external meetings
  • Assisting the billing process by sending invoices
  • Answering the telephone and dealing with queries from clients, staff, potential clients and other stakeholders
  • Liaising with other teams such as the facilities team, the database team in terms of keeping client information up to date and processing anti-money laundering information, and the marketing team in terms of the administration of business development mailings and events
  • Potential to undertake other tasks and projects as appropriate

Requirements:

  • A minimum of English and Mathematics GCSEs (minimum grade C/4) or equivalent academic accreditation
  • Working in a client facing role and motivated to provide an excellent experience to clients, potential clients and other stakeholders
  • Experience of office administration
  • The ability to work both independently using own initiative and as a key member of a wider team
  • Dealing with internal and external client matters
  • Reporting to and working with a management team
  • Microsoft packages, including Excel, internet, email and computerised packages and ability to pick up internal systems quickly
  • Able to work well as part of a team
  • Adaptable and flexible: able to work on a range of different tasks, work under pressure and meet deadlines, work without supervision
  • Strong attention to detail and work to a high level of accuracy
  • Problem-solving
  • Excellent customer service and communication skills, both written and verbal
  • Confidence
  • Organisational skills and the ability to take the initiative and work in a methodical manner
  • Sound judgment to identify and report problems to supervisors and lead on resolving them
What we offer:
  • Pension scheme (salary exchange)
  • Paid professional subscriptions
  • Rewards for client referrals
  • Social responsibility and charity support
  • Social and sports activities
  • Suggestion scheme and Innovation Fund
  • Paid holiday and option to purchase additional holiday through salary exchange
  • Corporate membership providing discounts on theatre and arts
  • Market Leading MediCash Programme
  • Employee Assistance Programme
  • 3 x salary Death In Service

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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