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We are seeking a detail-oriented and proactive Office Administrative Assistant to support daily office operations and ensure the smooth functioning of administrative tasks for a CPA firm. The ideal candidate will handle a variety of responsibilities, including client interactions, document and file management, and overall office maintenance. This role involves direct communication with clients and team members, requiring professionalism, organizational skills, and the ability to manage multiple priorities effectively.
Job Responsibility:
Answer incoming telephone calls and route them to the appropriate staff members
Open, sort, and distribute incoming correspondence, including faxes and mail
Schedule and manage client appointments for Partners
Facilitate the intake of client tax work papers and route them to the detail oriented staff efficiently
Assemble and prepare outgoing work products, such as client tax returns
Communicate with clients for pick-up of tax returns and other prepared documents
File and retrieve client files as requested by detail oriented staff
Organize and manage both hard copy and scanned versions of client files
Assist with billing processes, including mailing invoices and statements
Maintain inventory of office supplies and place orders as needed
Coordinate with vendors for office machinery and building equipment service and maintenance
Ensure a clean and orderly office environment, including responsibilities such as running the dishwasher and watering office plants as required
Create and update forms using MS Word, MS Excel, or PDF tools to improve office systems and processes
Run company errands as directed by the Firm Administrator (requires a valid driver's license, insurance, and reliable vehicle)
Proactively coordinate and support individual client needs by administering and managing services
Act as a communication facilitator between staff and clients, ensuring proper follow-through on tasks
Be available for overtime during seasonally busy periods to support increased workloads
Requirements:
Proficiency in MS Office Suite (Word, Excel) and Adobe Acrobat
Familiarity with Adobe Premiere Pro and document control processes is a plus
Strong organizational and multitasking skills with excellent attention to detail
Ability to handle confidential information with discretion
Outstanding communication and interpersonal skills, with a customer service-oriented mindset
Must hold a valid driver’s license, proof of insurance, and access to a reliable vehicle for errands
Ability to work independently, take initiative, and manage time effectively
Nice to have:
Familiarity with Adobe Premiere Pro and document control processes
What we offer:
medical, vision, dental, and life and disability insurance
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