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At Merivale, we don’t just create venues — we create experiences. From iconic restaurants and bars to large-scale events, our brands are built on creativity, energy, and a deep understanding of what our guests love. We’re looking for an Office Administration Lead to join our Business Administration team. This role is the operational backbone of the function, owning access management, compliance administration, fleet coordination, supplier coding, and mail distribution across the group. You’ll take ownership of a defined set of end-to-end operational processes, working with a high degree of autonomy once established.
Job Responsibility:
Manage swipe and FOB access, coordinating with Security Systems and Ivy Security to onboard and offboard access, including distribution
Complete end-of-month financial coding via BASWARE and Concur, ensuring accuracy against cost centres
Manage liquor licence renewals and transfers end-to-end, from documentation through to Liquor & Gaming NSW lodgement
Maintain and distribute food safety and patron incident reports to relevant stakeholders
Maintain the fleet register, including e-tags, fuel cards, registrations, and service history
Manage registration renewals end-to-end, including inspections, documentation, and payments
Oversee daily mail collection and distribution across head office and venues
Manage loading dock operations, receipting deliveries and notifying recipients the same day
Requirements:
2–4 years’ experience in administration, operations, or office management (ideally in a fast-paced or multi-site environment)
Strong ability to manage multiple workstreams with accuracy and minimal supervision
Experience across compliance, regulatory, or licensing administration
Proven track record maintaining registers and records systems
Clear written and verbal communication skills
Experience with BASWARE, Concur, or similar systems
Advanced Excel skills
What we offer:
25% staff discount across 90+ Merivale venues
Exclusive monthly perks, staff-only rewards and events
Merivale Staff Cellar – access to premium wines at staff pricing
Unlimited career growth with endless development opportunities
Merivale Academy – online and in-person training, including Leadership & Performance, First Aid, Food Safety and more
Professional accreditation support – including Leadership qualifications
Employee Assistance Program – confidential wellbeing and mental health support, provided by Sonder
Employee Referral Program – earn rewards for bringing great people on board